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Last Updated: 28 July 2022
Amaze WALLET (the app) and its services, contents and products therein (together “Services”) are provided by Keigen Technologies UK Limited, Amber Business Enterprise Limited and Amazing Technologies Limited (“we”,“our” or “us”). We are the controllers of personal data obtained via our app and website, meaning we are the organisations legally responsible for deciding how and for what purposes it is used.
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal information) in connection with your use of our Services. It also explains your rights in relation to your personal information and how to contact us or the relevant regulator in the event you have a complaint. Our collection, storage, use and sharing of your personal data is regulated by relevant laws.
OVERVIEW
Your right to privacy and the protection of your personal data is important to us. The following sections provide further details as to how we process your personal information through our Services. We don’t share your information with third parties except to deliver you our Services, comply with the law, make our Services better, protect our rights, or effectuate a business transfer. If you have any questions or concerns about this policy, please reach out to us at support@amazewallet.com.
WHAT THIS POLICY APPLIES TO
This privacy policy relates to your use of the Services.
The app links to Amazechain to make additional products, information and services available to you. These other apps, websites or services may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other apps, websites or services, please consult their privacy policies as appropriate.
By using Amaze Wallet, including downloading our app, you agree to the use, disclosure, and procedures outlined in this Privacy Policy.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM OUR USERS?
We do our best to minimize the amount of personal information that we collect from users of our Services.
We collect the following categories of personal information:
Your contact information, such as your phone number, or email address (depending on how you contact us), may be collected when you communicate with us for support, or if you report a bug or other error related to our Services or when you interact with us through social media. When you use our Services, we process PUBLIC wallet addresses that you generate through our Services.
Category of personal information, types of personal information captured by category Purpose Legal Basis (UK & GDPR) Personal details, contact details, and identifiers. Name, all types of identifiers and contact details (such as e-mail, phone numbers when you have shared this information with us)
Facilitating communication with you for customer support purposes. Our legitimate interests in ensuring proper communication and handling within the organization. Your consent when we ask for it to process your personal information for a specific purpose that we communicate to you. When you consent to processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing your data for that purpose.
System and application access data and internet and electronic network activity information, the Internet protocol (IP) address used to connect your computer or mobile device to the Internet. Our Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content and your setting preferences) Provide troubleshooting, and improve our Services. To analyse performance, fix errors, and improve the usability and effectiveness of our Services. Our legitimate interests and the interests of our users in, for example, detecting and preventing fraud and abuse in order to protect the security of our users, ourselves, or other.
Commercial information Records of any contractual agreements between yourself and us. Necessary for the performance of a contract to which you are a party. Our legitimate interests in keeping records and necessary for the performance of your contract.
In addition to above, we may collect and use the following information about you for your activities carried our through our app.
Category of data | In more detail |
Identity and account data you input into the app Registration is mandatory in order to use more than the basic features of our app | —your name, address and contact information, including email address and telephone number —information to check and verify your identity, eg date of birth —your gender, if you choose to give this to us —your account details, such as username and password —your replies to security questions |
Data collected when you use specific functions in the app | —data you store online with us using the app including your crypto transaction history, your NFT information including but not limited to the creation time, format, size, royalty and Gas fee etc. (while such data may not always be protected by the UK GDPR, we will assume it is and treat it in accordance with this policy) |
Other data the app collects automatically when you use it | —your activities on, and use of, the app which reveal your preferences, interests or manner of use of the app and the times of use For example, IP address, device type, IMEA numbers, MAC address of networks, other unique device identification, device operating system, browser type, mobile network information, app version number, storage usage, data usage, time zone settings etc. |
You must provide that information to use our Services unless we tell you that you have a choice.
Sometimes you can choose if you want to give us your information and let us use it. Where that is the case we will tell you and give you the choice before you give the information to us. We will also tell you whether declining to share the information will have any effect on your use of our Services.
We collect and use your information for the purposes described in the section ‘How and why we use your information’ below.
USE OF THE CAMERA ON YOUR DEVICE FOR AUGMENTED REALITY
Permission will be requested to use the storage, audio recorder, camera on your device in order to enable the augmented reality features in the app.
You may disable the app’s access to the storage, audio recorder and camera on your device at any time although that will mean that the augmented reality feature on the app is no longer available.
Data gathered by the storage, audio recorder and camera for such purposes remains under your control on the device and we do not have access to it.
HOW YOUR INFORMATION IS COLLECTED
We collect information from you directly when you input it into our app or website, or indirectly, such as your activity while using the app. We use anonymisation techniques. Anonymisation is a data processing technique that removes or modifies personally identifiable information; it results in anonymised data that cannot be associated with any one individual. It’s also a critical component of our commitment to privacy.
HOW AND WHY WE USE YOUR INFORMATION
Under data protection law, we can only use your information if we have a proper reason, eg:
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us (see ‘How to contact us’ below).
The table below explains what we use your information for and why.
What we use your information for | Our reasons |
Create and manage your account with us | For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you |
Providing Services and/or the functionalities of the app and website to you | Depending on the circumstances: —to perform our contract with you or to take steps at your request before entering into a contract —for our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you |
Conducting checks to identify you and verify your identity or otherwise to help prevent and detect fraud against you or us | For our legitimate interests, i.e. to minimise the risk of account or identity theft or fraud that could be damaging for you, a third party or us. |
To enforce legal rights or defend or undertake legal proceedings | Depending on the circumstances: —to comply with our legal and regulatory obligations —in other cases, for our legitimate interests, i.e. to protect our business, interests and rights |
Communications with you not related to marketing, including about changes to our terms or policies or changes to the app or service or other important notices | Depending on the circumstances: —to comply with our legal and regulatory obligations —in other cases, for our legitimate interests, ie to provide the best service to you |
Protect the security of systems and data used to provide the app and its services | To comply with our legal and regulatory obligations We may also use your information to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, ie to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us |
Operational reasons, such as improving efficiency, training and quality control or to provide support to you | For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you |
Statistical analysis to help us understand our customer base | For our legitimate interests, ie to be as efficient as we can so we can deliver the best service to you |
Updating and enhancing customer records | Depending on the circumstances: —to perform our contract with you or to take steps at your request before entering into a contract —to comply with our legal and regulatory obligations —where neither of the above apply, for our legitimate interests, eg making sure that we can keep in touch with our customers about existing orders and new products |
Disclosures and other activities necessary to comply with legal and regulatory obligations, eg to record and demonstrate evidence of your consent to our use of your information where relevant and [insert] | To comply with our legal and regulatory obligations |
Marketing our services to existing and former customers | For our legitimate interests, ie to promote our business to existing and former customers See ‘Marketing’ below for further information. |
To share your information with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency In such cases, information will be anonymised where possible and only shared where necessary | Depending on the circumstances: —to comply with our legal and regulatory obligations —in other cases, for our legitimate interests, i.e. to protect, realise or grow the value in our business and assets |
MARKETING
We will use your information to send you updates (by email, text message, telephone or post) about our Services and products, including exclusive offers, promotions or new services.
We have a legitimate interest in using your information for marketing purposes (see above ‘How and why we use your information’). This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.
You have the right to opt out of receiving marketing communications at any time by:
We will always treat your information with the utmost respect and never share it with other organisations for marketing purposes.
WILL WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?
Information about our users is an important part of our business and we are not in the business of selling our users’ personal information to others. We may transfer personal data to our service providers or third parties in connection with our Services’ operation of its business, as certain features of our Services rely on various third-party products and services (collectively “Third Party Services”). These third-party services providers only have access to certain Personal Information, such as your public Wallet addresses, to perform their functions and may not use it for other purposes. Furthermore, they must process the personal information in accordance with our contractual agreements and only as permitted by applicable data protections laws.
HOW WE SHARE THE INFORMATION WE GATHER WITH THIRD PARTIES
Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy notice (unless, of course, the user consents otherwise). Also, in the unlikely event that our Services or substantially all of its assets are acquired, users’ information will be one of the transferred assets. We may share non-personally identifiable information publicly and with our partners- like publishers, advertisers, developers, or right holders.
We primarily use the limited information that we collect to enhance our Services. Except if we sell all or a portion of our business, or as otherwise described below, we do not rent, trade, or sell your Personal Information. Some ways we may use your Personal Information are to: Contact you when necessary; Respond to your comments, questions, or issues related to bugs or errors with our Services; Provide you with additional information; Send you information and marketing materials about services and products available through our Services, using push notifications or other means; Train our team members; Other internal business purposes.
Aggregated Personal Data and Non-Personal Information We may share or disclose aggregated Personal Data or Non-Personal Information with service providers or with other persons we conduct business with, including but not limited potential third-parties for the purpose of showcasing the performance of the company. These service providers and other persons may also share with us aggregated Non-Personal Information that they have independently developed or acquired. Additionally, we may combine aggregate information from the pixel tags, and web beacons, with similar data we collect from other visitors to help us improve our Services. When doing so, we do our best to ensure that aggregated information cannot be linked back to you.
Agents or Third Party Partners We may provide your Personal Information to our employees, contractors, agents, service providers, and designees (“Agents”) to enable them to perform certain services for us, including improvement of website-related services and features, and performance of maintenance services.
Business Transfers We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your Personal Information could be one of the assets transferred to or acquired by a third party. By accepting this Privacy Notice, as outlined above, you consent to any such transfer.
Protection of Us and Others We will share personal information outside of our Services if we have a reasonable belief that access, use, preservation, or disclosure of the information is reasonably necessary to comply with any applicable law, regulation, legal process, or enforceable governmental request; to cooperate with law enforcement; to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of our Services, our employees, our users, or others.
YOUR RIGHTS WITH RESPECT TO THE PROCESSING OF PERSONAL DATA
You are entitled (under the conditions, and subject to the exceptions, set out in applicable law) to: Request Access to the personal information we process about you: You can request access to the information we have collected from you. You can do this by contacting us at support@amazewallet.com. We will provide you with a copy of the data we process about you. To comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically. For any subsequent access request, we may charge you an administrative fee.
Request a rectification of your personal data: If you believe that the information we have collected is incorrect or incomplete, you may contact us so we can update it and keep your data accurate.
Object to the processing of your personal data: you may request that we no longer process your personal data. Request to erase your personal data: you may request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes for which it was collected. Any data that is no longer needed for purposes specified in the “HOW WE SHARE THE INFORMATION WE GATHER WITH THIRD PARTIES” section will be deleted after ninety (90) days. Wallet addresses created through our app cannot be deleted from the blockchains, therefore we are unable to delete this personal information. If at any point you wish for us to delete information about you, you may contact us at support@amazewallet.com.
Request the restriction of the processing of your personal data: you may request that we only process your personal data in limited circumstances, including with your consent. Please note that we do not sell your personal data.
DATA RETENTION
Please note that even If you delete your Wallet or addresses from our app, uninstall our app from your device, or request that your information be deleted, we still may retain some information that you have provided to us to maintain our Services or to comply with the laws and regulations to which our Services is subject. If you have any question or objection as to how we collect and process your personal information, please contact support@amazewallet.com.
DATA SECURITY
We are committed to making sure your information is protected in accordance with applicable laws and our data privacy policies. We have selected third-party platform that use the blockchain networks or provide the blockchain services, including Ethereum, PAXFUL, and other blockchains, that help us keep your Personal Information safe. Unfortunately, we do not control these third parties and therefore cannot guarantee complete security. We work to protect the security of your personal information during transmission by using encryption protocols and software. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your personal information and secure all connections with industry standard transport layer security. Even with all these precautions, we cannot fully guarantee against the access, disclosure, alteration, or deletion of data through events, including but not limited to hardware or software failure or unauthorized use. Any information that you provide to us is done so entirely at your own risk.
CHILDREN
We are especially sensitive about children’s information. Our Services are not designed for children, and our users must be at least eighteen (18) years old to use our services. We don’t knowingly collect information from children under the age of 13. If you are a parent or legal guardian of a minor child, we will treat any information that you provide us while using our Services on behalf of your minor child as Personal Information as otherwise provided in this Privacy Policy. If you have questions concerning our information practices with respect to children, or if you learn that a child under the age of 13 has used our Services, created a user account, or provided us with personal information, please email us at support@amazewallet.com
CONDITIONS OF USE, NOTICES, CHANGES AND UPDATES TO PRIVACY NOTICE
If you choose to use our Services, your use and any dispute over privacy is subject to this Notice and our Terms of Use. If you have any concerns about privacy with us, please contact us with a complete description, and we will try to resolve it. You also have the right to contact your local Data Protection Authority. We reserve the right to update and revise this Privacy Policy at any time. We occasionally review this Privacy Notice to make sure it complies with applicable laws and conforms to changes in our business. If we do revise this Privacy Notice, we will update the “Effective Date” at the top of this page so that you can tell if it has changed since your last visit and will do our best to notify you. Please review this Privacy Notice regularly to ensure that you are aware of its terms. Any use of our Services after an amendment to our Privacy Notice constitutes your acceptance to the revised or amended terms.
QUESTIONS
We’d be happy to answer them. Shoot us an email or send us a note:
Thanks for reading our Privacy Policy!
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